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IT Service Management for Zhanjiang Power Supply Bureau, Guangdong Power Grid Company
IT Service Management for Zhanjiang Power Supply Bureau, Guangdong Power Grid Company

This IT Service Management System meeting the “Guangdong Power Grid Company Technical Standards for IT Service Management Information System Construction” is capable of help desk service, incident management, trouble management, change management, configuration management and knowledge base management, etc. and offers an interface between the service management platform and monitoring management platform, desktop management platform, IT service management platform of the provincial company, enterprise gateway system, PKI system as well as SMS and mail platform.

 

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